Using Australia Post or DHL branded packaging
For all domestic and international deliveries, we don’t recommend sending parcels in Australia Post or DHL branded packaging. This is for a few reasons:
- If you have old labels on your parcel, it can be confusing for our drivers when they collect from you.
- It can also be confusing for depot and warehouse workers sending your parcels.
- Parcels with Australia Post or DHL branding will be returned to the sender because they’ll be assumed to be mistakenly collected.
We get it. Sometimes you just don’t have any other types of packaging available, other than those mentioned above. In this case, we recommend turning the Australia Post satchel inside out, which should help with hiding any confusing logos.